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    Control app freezes on startup

    NFC Ring Apps
    control app
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    • Lafunamor
      Lafunamor Community Helper last edited by

      what phones and Android versions are you using?

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      • N
        nineteeneleven last edited by nineteeneleven

        Galaxy note 2(android 4.1.2) and galaxy s2 skyrocket(dont remember the version)

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        • johnyma22
          johnyma22 NFC Ring Team last edited by

          Okay what the deuce.. I'm going to guess it's an android 4.1.2 issue, I will see if I can find a device running 4.1.2 to debug with!

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          • johnyma22
            johnyma22 NFC Ring Team last edited by

            I pushed a new app up for beta testers.

            @nineteeneleven can you try it out to see if it works?

            You will need to sign up to beta testers program to get access to it.

            Let us know :)

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            • Lafunamor
              Lafunamor Community Helper last edited by

              @nineteeneleven @Brett do you have any "ad blocker" app installed? We had issues with such apps blocking content of our apps

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              • johnyma22
                johnyma22 NFC Ring Team last edited by

                I pushed another new app for beta testers.

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                • Lokki
                  Lokki Community Helper last edited by

                  Something else to consider - @Brett's Axiom is a CDMA version of a GS3 mini, basically. It's got the same low power NFC circuitry in it, with the same poorly matched large antenna. This wont be helping things at all where reading a ring is concerned.

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                  • johnyma22
                    johnyma22 NFC Ring Team last edited by

                    Brett updated his support ticket stating NFC on device does not appear to be working. I have asked him to update us further here and to continue the conversation here.

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                    • J
                      Julian185 last edited by

                      I've got the same issue with my Motorola razr I running Android 4.1.2

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                      • johnyma22
                        johnyma22 NFC Ring Team last edited by

                        @Julian185 Any idea on the cause? Do you have any adblocker software installed etc?

                        Thanks for sharing!

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                        • J
                          Julian185 last edited by Julian185

                          No adblocker, security software etc installed. The nfc ring unlock app is running perfect till it need to log in, but for this i need the control app.
                          maybe it isn't working because of the Intel CPU which has problems with some other apps

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                          • J
                            jonliving last edited by jonliving

                            I'm having the same issue with my Samsung Note II, Android 4.1.2 The unlock App works fine but can not get the control App to work... I click on the options but nothing happens. Phone does not lock up. So I am not able to register to use the unlock app. I was reading there is a beta app to download but do not see where to get that app. any help would be appreciated. Also, I do have the NFC on and have written to tags and they work.

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                            • johnyma22
                              johnyma22 NFC Ring Team last edited by

                              Beta app is at same point as production app..

                              Do you have the latest version of the control app?

                              J 1 Reply Last reply Reply Quote 0
                              • J
                                jonliving @johnyma22 last edited by

                                @johnyma22 Yes, I have downloaded and reinstalled several times from the Google Play Store.

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