Invalid Credencials
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Good afternoon recently i have change my model phone for a samgunh s6 it recognices correctly the ring but when i unlock the phone on the app it says invalid credencials i'll tried to reset the password but i doesn't work anymore. What can i do? Thanks!
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@Cris Can you grab a screen shot of the screen you are seeing?
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Yes, in the first screenschot it say invalid credencials i unlock the phone with the pin
and it shows the next screen, i´ll reset the password and it doesnt allow to continue
https://dl.dropboxusercontent.com/u/53873471/Screenshot_2015-11-01-21-24-32 (1).pnghttps://dl.dropboxusercontent.com/u/53873471/Screenshot_2015-11-01-21-27-31 (1).png
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Your email address / password is case sensitive, have you been careful to ensure you put exactly the right info in?
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Yes, i tested it with a lot of combinations of casesentive, after reset it a few of time
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I can reset your password and email you it, same as the software does.. Please email support@nfcring.com with your email address.
