Yes, i tested it with a lot of combinations of casesentive, after reset it a few of time

Yes, in the first screenschot it say invalid credencials i unlock the phone with the pin

and it shows the next screen, i´ll reset the password and it doesnt allow to continue
https://dl.dropboxusercontent.com/u/53873471/Screenshot_2015-11-01-21-24-32 (1).png

https://dl.dropboxusercontent.com/u/53873471/Screenshot_2015-11-01-21-27-31 (1).png

Good afternoon recently i have change my model phone for a samgunh s6 it recognices correctly the ring but when i unlock the phone on the app it says invalid credencials i'll tried to reset the password but i doesn't work anymore. What can i do? Thanks!