Thanks for the reply. I can assure you there's been no major dings or anything like that on the ring. I can supply additional photos if support needs it. The tag was kind of raised when I receive the ring and has since came unstuck. I love the product so hopefully this is a fluke. I'll email support as you suggested. Thanks again!

Sure, let me know if you can't view this

http://goo.gl/VLXdvr

One side of my tag is raised and snagging fabric. Is that considered normal wear and tear or a defect? If it is under warranty how do I submit a claim?

Other than that me and my droid turbo love it!