Posts made by mandartd

Hi, Thanks for the update. When would this option be live on the website? This is required for placing the new order. Thanks.

Hi Chris,
Thanks for your support. Yes, I did get a mail stating the order has been cancelled. Just for the record, I did start the conversation over mail but was guided to get support on the forum regarding the query I had on shipping. Thank-you..

Hi, Thanks again for all your efforts. I did receive a mail from Tom advising me about £60 delivery charges. This is good news. I shall wait for the new pricing of £27 to go live on your website. Tom advised me to cancel the order 3310 and place the order again. He said that as per your records the funds related to this order have not yet been captured, whereas my credit card already shows this transaction. Kindly advise please as to how do we go about this. Many Thanks.

Hi, Thanks for the feedback. Appreciate all your efforts. I have already placed any order (3310) with the standard shipping method that was available as the only option. What's the current pricing that FEDEX has quoted and if I decide to go with it, how do I modify my existing order? Thx

Thanks again. Let me the know the outcome of your discussion today with FEDEX and the negotiated pricing thereof and then will surely decide. What are the current prices they are quoting? Thank-you

@johnyma22
Thanks a lot :-). Appreciate your support.

Hi John, Thanks for your quick positive response. I shall wait to hear from you by the weekend regarding the dispatch of the ring. Let me know the modality to make the additional payment towards the same. Also, if a unique dispatch is arranged directly through FEDEX in which case although the item may not be trackable through your store, nonetheless it should still be trackable through FEDEX website using their own tracking number / ID. Am I right? Thanks once again. Mandar

Hi, Thanks for the update. I understand that for your own payment arrangements with FEDEX they need to enable a web API, which would take 'few weeks'. Is there no other way to expedite this such as I could make the payment directly to FEDEX ? Of course I can pay for all your service charges if required too. If the arrangement with FEDEX is indeed going to take 'few weeks', then better would be to send out the Ring using the normal Postal Service as per your normal practice. Kindly advise in all this. Awaiting your response. Thanks for your understanding. Best Regards, Mandar

Hi,
This is with regards to my order Number # 3310 placed yesterday (14-Sep-14) for the NFC Ring (Vintage : US Size 7.5).
When I placed the order there was only one option for International Shipping (4 £). This seems to be a standard shipping option via Postal Service. My prior experience using this method is that it takes a lot of time for any package to be delivered and also theres no tracking system as well.
As such, I am interested in my order being shipped to me in India using DHL or FEDEX or UPS International Express Shipping. I shall make the necessary additional payment as requested as soon as I hear from you. Please advise the payment methodology. I have also put this as a special request while placing the order.
Awaiting your early advise please.
Many Thanks.
Best Regards,
Mandar Thakurdesai
India