When will I get my rings?
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@lars.albrecht @Zackis, pretty much right. If you say what you've got ordered I can most likely explain what's happened. If your ring isn't part of the most recent factory issues but is an 'oddity' of sorts, it'll be waiting to be re made or replaced. If you're sized in the range of 8 to 10 I think it was, and your ring was getting replaced then you may be waiting for available replacement stock (if your actual ring is going to be unavailable).
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@Zackis said:
@lars.albrecht they would need to know which rings you ordered.
So far if your a Black Ring, Transparent ring, a Carbon fiber ring, or stealth bomber ring the factory screwed up and we are "waiting" ( someone please correct me if I am wrong.
Also Alpha rings...in sizes 8, 9 & 10.
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Normal (Classic) Ring in Blue Plated Metal with a White top inlay cover and a Black bottom inlay cover in USA Ring Size 10
Alpha Ring in Blue Plated Metal with a White top inlay cover and a Black bottom inlay cover in USA Ring Size 9
Normal (Classic) Ring in Titanium Normal Color Metal with a Red top inlay cover and a White bottom inlay cover in USA Ring Size 10(The First classic ring is the alternative for the stealth bomber)
Is it possible to change anything right now? Alpha Ring with a Titanium Ring, not Blue Plated? (mail to support? or is it to late now? confirmation mail is in my box)
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Another query on delivery !
I've followed the reports about black carbon fibre not available and I've received the e-mail of change to black layer on 8/3/14 and the reports of Alpha rings and sizes 8 to 10 problems but nothing fitting my Kickstarter order of Titanium normal colour, normal width, Black/white layers in USA ring size 7 or does this fall into the polishing problem.
NOT a complaint, just wondering -
1st things first...I believe that you may both have what has been referred to as a 'Collection' which means they will only do 1 shipping when BOTH rings are ready.
@lars.albrecht..i'm 100% sure the Blue rings are part of the same issue as the Black PVD ring issue. The rings wont be sent until all the rings arrive and pass QA.
@Duddy if I remember correctly Carbon Fiber had to be redesigned( john showed the new design in the video) so according to his Youtube message I think that there is a longer delay...in addition there could be an issue with the Black color. The rings could be part of a collection so again no shipping till all the rings arrive and pass QA
@Lokki re-listening to the update dated 5/9/2014 john describes the issues with PVD rings Including the Black, Blue, and the Stealth Bomber Rings...are all three of these one and the same issue?
@lokki could/would you update the status ( as best you might know) of the following issues:
- Alpha rings - I Believe the alphas arrive this week according to the video ( are black alphas in this?)
- Stealth Bomber/PVD black and Blue rings recreation - 3 weeks until finalized design if I heard correctly so that means we are about 11 weeks out if my math is right?
- Carbon Fiber ring was eliminated from production supposed to be substituted with Stealth bomber( PVD issue) so a temp ring may come (even to people with multiple rings)?
- Size 8, 10.5 and 12, are out of stock.
Relating this to my order
Normal (Classic) Ring in Black Plated Metal (is delayed due to issue #1 & issue #2)
Normal (Classic) Ring in Black Plated Metal (is delayed due to issue #1 & issue #2) -
@Zackis, you're right.
Collections will ship as complete.
Titanium rings are the only ones not plated. Any colour which is not titanium coloured is plated and subject to the aforementioned PVD issues.
Carbon fiber is being worked on and if you read the latest updates there are good results so far. This will not affect what you are receiving for your pledge but you will be getting ring vouchers for later if your order was affected by the changes.- Alpha rings are in process and will be due to arrive soon, this will not included any plated rings. There are no plated rings being produced at present. No plated rings. At all. None.
- John is doing R&D, he's let us know that he thinks he has a solution and the solution is good. Don't do math, wait for him to say when it'll be a production possibility. No math. Math makes baby jesus cry.
- The only way a standard CF would be replaced with a black PVD Stealth Bomber is if an order change was made by the person - CF Stealth Bombers were replaced by all black Stealth Bombers and any coloured metal ring was subject to the PVD issue. Any plated ring will turn into a temporary replacement ring. Ring vouchers will be available to those who're affected. This will be later, so the potential to pick up a carbon fiber stealth bomber v2 is there. Note I said potential. Wait for John's final word on this once he is able to sort a factory for production of stealth v2.
- John will update us either here, the blog or KS updates when stock comes in and they're back to QA, picking and packing.
So your order being a multiple order has the potential to include 1 (one) PVD Stealth Bomber because it is a multiple order and one ring may have passed through QA before the issues hit the fan. Since you haven't already got the order in your hands it is likely going to contain at least one replacement ring.
Phew. Think we're done here, anything else? ;-)
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@Lokki said:
Any plated ring will turn into a temporary replacement ring.
This means, i will get:
My normal ring (as ordered)
A replacement for my plated alpha ring and voucher to get my ordered later
A replacement for my bomber and a voucher to get my ordered laterBut my replacement for the bomber is also blue plated, so, i get a a normal titanium ring with white top inlay and black bottom inlay, right? Can I do anything for this to support John (e.g. send a mail to the support where i write that i will a titanium instead of a blue plated)?
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@Lokki said:
- Alpha rings are in process and will be due to arrive soon, this will not included any plated rings. There are no plated rings being produced at present. No plated rings. At all. None.
So your order being a multiple order has the potential to include 1 (one) PVD Stealth Bomber because it is a multiple order and one ring may have passed through QA before the issues hit the fan. Since you haven't already got the order >in your hands it is likely going to contain at least one replacement ring.
No plated rings. None at all. If it's not titanium coloured, it's plated. No plated rings now.
The only way you will get a plated ring will be if it was passed through QA beforehand and is waiting on other rings in your collection to be complete. Your temporary replacement rings will be relatively random based on stock levels available to the despatch team. You can redeem a voucher later for a ring more to your liking. Later. John will make a blog post concerning this.Also, do not attempt to change your orders at this time. You can use your voucher later to order something different, but do not try to change the order at the moment. It will slow things down horrendously rather than speed them up.
So wait for the voucher. Later. -
Thank for the reply Zackis but I am still confused. You refer to "a collection" I take this to mean more than 1 ring pledged but I've only pledged for 1 ring. I'm aware of the carbon fibre problem and I understood it would be replaced with a normal black inlay which I described in my previous post i.e. Titanium, normal colour, normal width, Black/white layers in USA ring size 7
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@Duddy 'The Collection' is a collection of three rings, plus some other stuff. It was a pledge level on kickstarter. Ti/black CF/black or Ti/white CF/white triggered an email for a choice from the ringbearer. Other colours ie Ti/Black CF/White would simply have the CF changed to it's base colour, white or black.
If you have not yet received your ring then you will soon, it may be a matter of stock needing replenishing. -
Thanks Zackis
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Sorry for my interference, but am I the 1% that will get the rings last?
For your convenient I will write here my order that was confirmed om the March 8:
1 normal titanium with black inlays size 10
1 alpha black with white inlays size 10
1 normal black with black inlays size 10.I hoped to avoid any questions of that sort of, but seems that this kickstarter project taking its time (much more of any i have bucked).
any news on the other side?
no pressure. -
Hi @romansah9 it's not interference, you're ok.
I'd say at a glance your black rings along with the fact you're getting a collection place you in the 'difficult' basket with the rest of us who got the Collection.Size 10 is also one of the sizes that are currently out of stock for replacement rings so yes, you and I are 1% buddies at the minute.
You may have one of the black rings already in your Collection waiting for another but don't count on it too much, I'd say at a guess that it'll be shipped as soon as the guys have more size 10 rings in stock which have passed QA. -
@Lokki Thanks for the clarifications. This is certainly the type of thing I am asking for. You really have done Yeoman's work in trying to help people understand where there rings are in the process. For your info I cannot thank you enough.
@duddy Lokki answered your questions but thanks for the mention.
My guess is I will get nothing, because it is not a completed set ( and will not be for a hell of a long time) they simply will not ship until it is filled
I am starting to get a little more frustrated at the process tho.
I know there is nothing to be done, and I know the folks @ NFC ring are not to blame, so should I just wait for 6 months and see if I get my ring by next October?
Hell Ill pay for shipping, whatever it takes to get something in my hands. If ordering a different ring is needed I'll do that.Honestly if you were in my place do you have a better recommendation as to what I should do? Suck it up and wait for something that right now isn't even being made, is not acceptable. I don't want to be 'taken care of' because I'm being a 'squeaky wheel' some sort of notification as to our status really needs to be thought about and SENT.
E-mail while not 100% free ( it takes someone's time and energy) explaining that I am in a group that simply wont get anything ( due to circumstances beyond control) is warranted.
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Sorry Lokki and thanks.
Combination of age and not being used to the layout of this forum -
Hi @Zackis,
I can completely understand your position, and you're not alone in it at all. I am lucky in that I've been able to play with the rings for some time now even though I haven't received my original order yet.
As to that, I'm happy enough to wait because I do know that the NFC Ring guys are still working towards getting everything completed, and will do the best they can in that respect!
To make things better for those of us who're affected by changed orders and suchlike they are going to be giving us the ability to request vouchers later on (and there's a really good chance that we'll be able to get our hands on the new carbon fiber look rings too.)
My honest recommendation at the moment is to hold back, wait patiently, and know that good things are coming. These last orders may not be exactly what we asked for but there will be a real chance to have that come good in the end.
Changing order at the moment has the potential to become problematic especially so now that they're at the last orders, knock-on from opting to receive something could set someone else to waiting longer potentially and may not make yours come any more swiftly.
On the other side of things, it's not going to take until October, that much I can assure you of.I'll speak to @johnyma22 and see if there's anything I can do to help out with some kind of notification which doesn't take team members away from getting things done.
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@Lokki TYVM you are fantastic for verbally talking me down "off the ledge" so to speak. Thanks for any and all efforts your doing..Keep on keeping on in Australia Mate!
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Question on lead time for my order. The replacement ring I received was much too large (never let a novice friend give you your measurement) and looked into replacing it, possibly with an alpha since the performance would be much better. After talking to support, I was given the notion that I would receive a discounted pre-order much faster than an alpha replacement given the issues brought up at the factory. So I decided to pre-order another ring and just use the voucher for an alpha later. Closing in on 3 weeks later, the most recent updates implied that alphas would be shipping to backers soon, and I haven't received any dispatch emails for my pre-order. So does that mean I can expect my pre-order to be dispatched soon, since the alphas are being dispatched now (assuming they are now)?
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Hi @MikeInSeattle, it's all gonna be pretty much relative at this point, but the short answer is it should be soon yes.
What will have happened with your query is that the focus would be on providing first the actual orders or as close to as possible, then the pre-orders, with any changed orders somewhere in between as possible.
We should be due an update soon, so we'll find out for sure where things are sitting then.
