When will I get my rings?
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@johnyma22 Yea, I reckon I didn't figure that there'd be a lot of folks ordering rings my size for some reason. Upshot, I'm still waiting on another KS I backed that ended before yours; and they haven't even made it to having a final product ship from the factory. :)
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@johnyma22 You are right that communication is subjective which makes customer service not an easy task. Your not being 'dumb' just polite @shama keyed in on what I was talking about. to follow up on your question, I tripled checked every address I use for e-mail and there was nothing about the delivery for the KS rings...no worries now, water under the bridge, and all that.
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No worries, @Zackis. My pleasure. :-)
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Normal -> Titanium - Black/White - Size 10 OR like the Signature Size 10
Alpha -> Titanium - Black/White - Size 9
Normal -> Titanium - White/Red - Size 10I wrote with Tom (support@nfcring.com @ support request (9441)) and I just want to know when I get my rings (in weeks: This, next, in 2 ...)?
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@Lokki, @NFCringTom, @johnyma22 I have purchased my ring on March 4th, 2014. My purchase order number is #2193 and I received the Shipping confirmation on June 5th. But still no sign of my order. I have no confirmation if my order arrived in Brazil and I haven't had any reply from your support for a long time. Did my order arrived in Brazil? Which is the courier company? So i can track my order with my ID number.
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Hi @mike13, with a delay like that if you've had no notification from customs that the package is being held I'd suggest that you contact support@nfcring.com and let them know that your parcel is a non-arrival.That'll get you in the system with a support ticket and they'll be able to chase it up for you.
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Hello @Lokki , thank you for your quick reply! Thing is, I have already sent some e-mails in the last few days to @NFCringTom but I didn't receive any feedback from him about the tracking. Could you please check with him?
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Ok, if you've emailed about this then just hang back for a bit while support gets to your emails! We can't rush it, you're in a queue now.
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@lars.albrecht said:
Normal -> Titanium - Black/White - Size 10 OR like the Signature Size 10
Alpha -> Titanium - Black/White - Size 9
Normal -> Titanium - White/Red - Size 10I wrote with Tom (support@nfcring.com @ support request (9441)) and I just want to know when I get my rings (in weeks: This, next, in 2 ...)?
Any information about my kickstarter order?
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Hi @lars.albrecht - how long since you contacted support?
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@Lokki said:
Hi @lars.albrecht - how long since you contacted support?
31 July
2014-07-31 12:36 GMT+02:00 Tom <support@nfcring.commailto:support@nfcring.com>:
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Thanks @lars.albrecht, send another email quoting your first one and I'll poke Tom with a stick and see how they're travelling.
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@Lokki said:
Thanks @lars.albrecht, send another email quoting your first one and I'll poke Tom with a stick and see how they're travelling.
It arrives today ;) Thank you all :)
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That's awesome, great to hear!
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You know something, I hate this thread. Trying to read the latest post on a phone is a painful experience in bad UI design. Whoever thought paging-by-scrolling compared to paging-by-having-page-numbers was a better idea never tried to page through a thread with 100 pages ...
Anyway, rant over and sorry for making those of you interested in what the latest post was deal with having to load every post rather than just the last page worth of posts. -
+1 @shama - I asked for a feature where a top "Answer" could be stuck to the top of the post but that's yet to materialize. The good news is that our forum is open source so if you are really motivated to do it you are very welcome to hack on it yourself :)
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@johnyma22 said:
The good news is that our forum is open source so if you are really motivated to do it you are very welcome to hack on it yourself :)
Ha! If it was C# and Silverlight I'd take you up on that, but chances are it is javascript which ranks right up there on my 'languages I hate' list :)
