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    The Wrong Ring

    General discussions and feedback
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    • N
      NFseer last edited by

      Hi,

      I ordered a black/transparent ring from the website but instead have received a transparent/transparent ring.

      I have emailed support but thought I should ask here too since I read elsewhere on the forum that there was a notice about substitutions being made.

      I wasn't notified of any substitution and the website didn't mention anything about the black model being out of stock.

      Thanks for any answers.

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      • Lokki
        Lokki Community Helper last edited by

        @NFseer some of the last rings to go out were being substituted if a size or style (or size in a certain style) was unavailable. Wait for support's answer, but I reckon that'll be it.

        1 Reply Last reply Reply Quote 1
        • N
          NFseer last edited by

          Ah thanks. That's probably it, but I'm not an early backer - in fact I only ordered last week and would have been happy to wait for the black. Hopefully support will reply back soon.

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