[Solved] PIN unlock not working

nfcnoob

Hello everyone! I have a Sony Xperia Z1. I set up a PIN unlock code in case I ever forget my ring at home. Thing is, the feature isn't working. From the lock screen, I swipe to the right. The PIN pad appears, but none of the keys will register. No matter what numbers I push, the white bar above the numbers stay white/blank. Is this a bug? Does anyone know a fix for this? This really sucks, because I have 2 step verification set up on my gmail account and can't unlock my phone that way either :(

Lafunamor

hmm... works on my Nexus 7. did you try to restart the whole device?

nfcnoob

Wow, I feel like an idiot. That worked lol. My username says it all.

Lafunamor

glad I could help

Mati

Hello everyone,

i have the same problem with the Sony Xperia Z2 phone.
No fix after reboot.

Any other ideas?

Sony Xperia Z1 D6503
Build-Number: 17.1.2.A.314

Android intern lock: none
"Use with No Lockscreen": disabled

Lafunamor

try to reinstall the app. this may help.
usually the best procedure is:

uninstall
restart the phone
install again

hope this works

Mati

cache cleared
data deleted
uninstalled
(both apps)
reboot
reinstalled both apps
configured
reboot
unlocked with ring
locked via power button
tried unlock with PIN: no PIN pad reaction
unlocked with ring
reboot
tried unlock with PIN: no PIN pad reaction
unlocked with ring

:(

reinstall did not fix the problem

btw: fallback login via google is working

Lafunamor

hmm... I have not the slightes part of an idea what this could be...
@johnyma22 any ideas?

Lokki

Where you're saying there's no pad reaction, is this because you're not seeing anything pop up on the screen when you type? Try just typing the PIN and see if it works if that's what's happening.

Mati

i feel myself like ncfnoob :(

i changed the pin to a shorter one and tested it again. works. thanks

[SOLVED]