[Poll] What shall we do with the Q/A failed rings?
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@shama I'm not negating anything you're saying out of hand, you've got valid points and they do need to be aired. This is just me trying to show the other perspective, it's all my own opinions and whatnot, not Mclear co's. When I'm answering things I'm not just answering you either, I'm answering whoever else comes along and reads this later. Also you're right, I have been luckier than some, but I don't see how that equates to making possible further delays for those remaining an ok thing. I had two pre-production rings both of which are dead now due to issues that were corrected in the normal course of development, I also have a handful of QA Visual Fails that I don't use - they're for the rings for innovation deal. Anyone who wants one can put their hand up for one! What I use mostly is a handful of swipe cards, key fobs and ntag203 stickers and anyone can do that much.
The one principle of anything ever that I truly believe in is the KISS principle. There are so many times where adhering to that one would have saved trouble, time and effort. "Keep It Simple, Stupid.' is what it stands for.
John does listen to the community and if the community screams for something then they may just get it BUT it's not necessarily going to be the best thing.
Titanium versus steel for instance. Community wanted it, community got it. It's a good thing, no argument from me, but if we'd stuck with the original prototypes we'd all already have our rings.
Real Carbon Fiber versus the paper lookalike... Community wanted it, community almost got it. Again, I don't think the paper insert was the way to go. Still, it was a lot of time spent on development that didn't get anywhere because of supply issues for the one that worked and visual issues for the nearest replacement after that one became unavailable.
I don't think that at this late hour it's the best idea for the community to push for something else, the QA visual fail is better being with the order than confusing issues by becoming a seperate thing. Other ideas like the hackerspace donation of visual fails is going to do far more for the community than a pause for delivery of single visual fails to whomever needs a ring.Hmm, that does sound a little harsh re-reading it. Call it a late night and lack of sleep for the past week, I could have been a little more tactful. The point stands though, it's all well and good trying to keep everybody happy but it does knock-on to everything else. You can never keep everyone happy, there'll always be some degree of upset in anything. I saw one comment on kickstarter just recently where the guy got his, was too confused and binned it. It happens and you simply cannot please everyone all the time.
Again, I'm not part of the company - my comparison of one group to another is my comparison and no one else's. I offer perspective, you don't have to see things my way. My point was that people can be unreasonable in their expectations, it's not about one group being better than another, it was about the reactions of the backers in each case.
Also remember that the company is small, I wouldn't expect the company to grow larger until after this period when they can actually start making proper sales -
I sent a message a couple of weeks ago asking about the possibility of "donating" some QA fail rings to an Android hacker group I take part in for use in an NFC-night to inspire new app-integration. I believe I used the contact form on the web-page, since I can't find a copy of a sent e-mail.
Is it fair to assume since no reply was received, there is no interest in that sort of activity at the moment? I know things are busy, but a simple answer like "let's look at this in the autumn" or "yes" or "no" would be fine.
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@bunker could you private message me with the details please, I'll pass them along and see if we can sort something out there.
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the website (store) contact form goes to support@nfcring.com and you should have received an ticket number if not there has been an error during transmission. I had a problem with the form a while ago but we tested it and it worked. maybe @johnyma22 should test it again to be sure.
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I didn't get a ticket-number so it looks like my pitch is gone into the cyperspace trash-pile. Serves me right for using a contact form on a web-site, they don't work reliably like email or PM on a forum.
Oh well, I wrote a new pitch to Lokki in a PM.
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Yeah but this is a problem. When you use such a form it should either work or not be present as this leads to problems.
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@Lafunamor Agree. But unfortunately as a user it's impossible to know and since the concept of contact forms doesn't require them to work, it means you won't know. And because of that I normally avoid them. And I believe that's why we shouldn't have them at all.
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Just to weigh in on this, I think this kind of thing is better to be filtered through the forums rather than through a support form. Granted, the support form didn't work - perhaps it was an issue with the size of the request, but still I'd like to see this kind of thing filter through this thread or the rings for innovation thread, cos that's what it boils down to.
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I can only half agree. on one side they like to have things driven by the community but on the other side this is a decision that has a great impact on the company. so probably the best would be discussing it here and then get it "aproved" by McLear Ldt
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@Lokki said:
Just to weigh in on this, I think this kind of thing is better to be filtered through the forums rather than through a support form. Granted, the support form didn't work - perhaps it was an issue with the size of the request, but still I'd like to see this kind of thing filter through this thread or the rings for innovation thread, cos that's what it boils down to.
Ok. So what I did was send a request for a number of rings for an open Android hacker group that I attend from time to time. The thought in short is to get some rings to use for innovation, be it new apps or adding nfc(-ring) support to existing apps. It's a great group of developers in my opinion and the thought was to try to organize an NFC hack-night.
I think it would be great if this was arranged in other parts of the world as well, using those QA-failed rings to bring potentially lots more use for the rings.
I'm not going to re-iterate a bunch of details since I've already written it twice and it's honestly getting a bit tedious.
If you refer to the rings for innovation thread, I don't feel that this matches, as my idea is to get QA-fail rings in advance, on the basis that they may be used for innovation. I don't really see this option in the current poll, but this is what I feel is the best use of those rings, regardless of wether the group I attend gets rings or not.
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These sorts of ideas are exactly what is wanted in discussion both here and in the rings for innovation thread. Or just generally on the forums! Remember, the wish at the moment is to spur on innovation.
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interesting. the idea is to innovate the failed ring. The failed ring we have is black, I couldn't see a chip on the ring so I thought maybe it was failed for that reason. If it failed for that reason, perhaps it could be melted by your company so you don't have to absorb so much costs associated. Of course, we're backing because we believe in your company, the black ring is kept in its case, maybe a retrofit later. Anyway, I was reading here for anyone who mentioned returning it to be melted and tried again. I'll read the innovation thread now. thx.
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Hi, any QA failures that were handed out will be Qa visual fail, where they failed the initial visual inspection and didn't go through the rest of the process - so some Inlays could conceivably fail as the visual failure can often be directly linked to how well the inlay is assembled but it is not necessarily the case.
Try it and see, I assure you that all rings have Inlays in them! -
The PM function is still available, you click the little chat bubble in the top right if you're on the desktop site. If you're on the mobile site there should be a menu feature that allows you to access it.
I can understand your disappointment at not receiving exactly what you ordered. My entire order was also changed, but the rings still perform and I still use them to unlock my android device, start my car and will be hacking on a door unlocking device soon (and modifying my electronically locking gun safe when I get a chance).
The changes and the reasons behind them were well documented here, on kickstarter, on the blog, and @johnyma22 has spoken at length about them on #nfcring freenode, and the frustrations involved.
So if you want to react this way and walk away from a functional device that performs well because your own particular order wasn't perfect that's fine - I can completely understand why you would turn other 'hackers' away due to aesthetic irritation.
